UUKOK Privacy Policy — Your Data, Kept Safe

Uukok's Privacy Policy We only collect information that is necessary to provide you with the best possible service. Below is a detailed breakdown of what we collect.

Information collected at registration: When you create an account with uukok, we collect your full name, date of birth, mobile number, email address, and preferred payment method. This information is essential for verifying and managing your account.

During KYC Verification: As part of the KYC process before your first withdrawal, we require a copy of your national ID or passport. These documents are used solely to verify your identity and are stored under strict security measures.

Automatically Collected Data: When you use uukok, our system automatically collects certain technical information — such as your device type, operating system, browser, IP address, and session duration.

Our Privacy Policy A core principle we follow: every piece of data we collect has a specific, legitimate purpose. uukok never requests or stores information that isn't necessary.

We use your information for the following purposes:

• Account Management: Confirming registration, verifying login, and keeping your account secure.
• Transaction Processing: Processing deposits, withdrawals, and bonus transactions accurately and without delay.
• Legal Obligations: Complying with Anti-Money Laundering (AML) and fraud prevention regulations.
• Customer Support: To resolve your issues quickly and provide relevant support.
• Service Personalization: Send you personalized betting tips, offers, and notifications based on your preferences.
• Platform Improvement: Analysing user experience to improve the quality of our services.

Your data is never shared with third parties for advertising purposes. If you'd prefer not to receive marketing emails or SMS, you can opt out at any time from your settings.

Cookies and similar technologies are used on the uukok website and app. These Privacy Policy We clearly specify what types of cookies are used and for what purposes.

• Essential Cookies: These cannot be disabled, as they are required to maintain your login session and ensure platform security.
• Functional Cookies: Used to remember your language preference, betting settings, and similar choices.
• Analytics Cookies: To understand site traffic and usage patterns — all data collected is completely anonymous.

A cookie consent notice will appear on your first visit to the site. You can choose to disable functional and analytics cookies, though some features may be limited as a result.

Uukok's Privacy Policy One of the most important things to understand is when and with whom your data may be shared. We are completely transparent on this matter.

Parties we may share your information with:

• Payment Processors: Required information is shared to process transactions via Mobile Pay, Nagad, or Rocket.
• KYC Partner: Documents may be shared with licensed verification services for identity verification.
• Law Enforcement Agencies: We may be required to share data in response to a court order or legal obligation.
• Fraud Prevention Agencies: To assist in investigating suspicious activity.

What we will never do:

• Sell or rent your data to third parties for advertising or marketing purposes.
• Sharing your information on social media without your consent.
• Sharing data with unrelated third-party companies.

Uukok uses industry-standard security technology to protect your data. Our Privacy Policy Ensuring your data is stored with the highest level of security.

• 256-bit SSL Encryption: All data transmissions are carried out through encrypted channels.
• Two-Factor Authentication (2FA): An additional security layer can be enabled at login.
• Firewall & DDoS Protection: Protected against server attacks.
• Regular Security Audits: External security experts conduct regular system reviews.
• Restricted Access: Only authorized personnel have access to user data.
• Data Backup: Regularly encrypted backups are maintained to prevent data loss.

That said, no platform can guarantee 100% security on the internet. Your own actions matter too — use a strong password and never share it with anyone.

Uukok's Privacy Policy You have the following rights over your personal data:

• Right to Access: You can submit a request to find out what data we hold about you.
• Right to Rectification: If any of your information is inaccurate, you can request a correction.
• Right to Erasure: If you close your account, you can request that your data be deleted (except where retention is required by law).
• Right to Restrict Processing: You can request that we limit how your data is used for specific purposes.
• Data Portability: You can request a copy of your data in a readable format.
• Right to Lodge a Complaint: You can report privacy violations directly to us.

To exercise these rights, Help Center Get in touch or email us at support@uukok.com. We'll respond within 30 days of receiving your request.

Uukok's Privacy Policy we do not retain your information longer than necessary. Data required for your account is kept for as long as the account remains active.

• Account Information: Up to 5 years after account closure (for legal compliance purposes).
• Transaction Records: 7 years (as required by financial regulations).
• KYC Documents: 5 years after account closure.
• Log Files & Device Information: 90 days.
• Customer Support Chat History: 2 years.

Once the retention period expires, data is automatically and securely deleted. If a fraud investigation is ongoing on an account, the relevant data may be retained until the investigation is concluded.

Uukok reserves the right to update this Privacy Policy may be updated. You will be notified in advance of any changes via your registered email or app notification.

For significant changes, users will be notified at least 14 days before the new policy takes effect. Continued use of the platform after any changes will be considered acceptance of the updated policy.

This Privacy Policy If you have any questions, concerns, or complaints regarding our

• Email: support@uukok.com
• Live Chat: Click the chat icon at the bottom right of the platform.
• Help Center: help-center You'll find a detailed guide on the page.

Our Bengali-speaking support team is available 24/7, seven days a week, to answer any questions you may have about your privacy.